Zenkai Online Status Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

API (example) Operational

90 days ago

100.0 % uptime

Today

Management Portal (example) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 30, 2025

Time-Out Fix & SSL Security Update

Resolved - We recently encountered an issue on Zenkai Online where users were experiencing time-out errors when accessing certain parts of the site. This was caused by an unexpected spike in server load, which led to delayed responses and intermittent connection failures. Our team quickly investigated the root cause and implemented optimizations to restore stability.

At the same time, we took this opportunity to update and fix SSL configurations to ensure a more secure browsing experience for all users. This update enhances encryption protocols, improving overall site security and performance.

We appreciate everyone’s patience during this process and will continue working to provide a seamless experience on Zenkai Online! 🚀
Jan 30, 02:30 EST

Jan 29, 2025

No incidents reported.

Jan 28, 2025

This is an example incident

Resolved - Empathize with those affected and let them know everything is operating as normal.
Jan 28, 15:32 EST

Monitoring - Let your users know once a fix is in place, and keep communication clear and precise.
Jan 28, 15:22 EST

Identified - As you continue to work through the incident, update your customers frequently.
Jan 28, 15:28 EST

Investigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
Jan 28, 15:58 EST

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

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